Mr. Fix It: Hello. I'm Mr. Fix It and I'm here to help you through setting up your and configuring your account. To make this all a little more real for you and show you how easy it is to get started with our service, I've brought along Mother Fix It. I'm going to take her through the account process. Are you ready, Mom?

Mother Fix It: I think so.

Mr. Fix It: (laughs) OK. First, you should receive an email regarding your account. Click the link that's provided to get to our activation page.

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