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I collect a few things here and there that helped me develop and grow. Select a year to see samples of what's interested me, helped me grow, or made me smile:
- 2021 - A content design scorecard, content strategy for Compass, and a published article on experience debt
- 2020 – Two videos demystifying content design, and a deep dive into concept writing
- 2019 - Targeted, in-product help, and the next generation of Jira products
- 2018 - A framework for first impressions (onboarding/changeboarding), and a brand identity for Cure Brain Cancer Foundation
- 2017 – Designing for emotion in voice and tone guidance, a solar clock, and a procedure for making terminology decisions in large organizations
- 2016 – Best practice guides for IT teams, and a contextual help experiment
- 2015 – Web accessibility guidance for tech writers, and a copy-writing robot
- 2014 – A style guide for Opera Software, and product marketing for Opera Software apps